Supervisors’ Guide to the Workers’ Compensation Process
Revised April 2007

This guide will assist you as you help an injured employee through the initial steps of the Workers' Compensation process.

As soon as you learn an employee has been injured on the job:

• If the employee needs emergency medical care, send the employee to the nearest hospital emergency room. An ambulance for emergency transport is a covered expense under the Workers’ Compensation program.
• Call 1-877-656-7475 to report the injury (if emergency care is needed, arrange for that care FIRST).
• After the injury has been reported to the number above, the employee may call 1-800-900-1582 to arrange for doctor's appointments, prescriptions, surgery, and all other needed medical care.

For questions about payment of bills, reimbursements, lost wage benefits, or other financial matters related to workers' compensation, the employee or any physician, hospital, pharmacy, or other medical provider should contact the workers' compensation insurance carrier at:

Department of Administrative Services/Risk Management Services
P.O. Box 38198
Atlanta GA 30334
(Phone 404-656-6245 or 404-656-9484)

Whether the employee needs medical care or not, by the end of the second business day after the injury:

1. Fill out the First Report of Injury package of forms (four pages) and attach a copy of the Workers' Compensation Notice. If the employee is not available to complete and sign the Payment Election form and the Medical and Psychological Authorization form at the time of the injury, these forms should be signed and forwarded as soon as the employee is available to complete and sign them.
2. Mail all forms to:
   Department of Administrative Services/Risk Management Services
   P.O. Box 38198
   Atlanta GA 30334

If the injury causes the employee to miss a second day of work:

• Before the end of the second missed day of work, complete the Workers’ Compensation Wage statement and send it to:
  

  Department of Administrative Services/Risk Management Services
  P.O. Box 38198
  Atlanta GA 30334

• By the end of the third missed day, either hand deliver to the employee or mail to the employee by certified mail an FMLA Notification letter (Workers' Compensation version).

If you need faxed copies of the various forms or other assistance, please contact the UGA Workers' Compensation program at 706-542-2222.